Current Features

Gouverneur Morris
America: A Christian Nation?
Ya Gotta Have Faith!
Not-Hearing: Two Examples
The Paradox of Public Advertising
Cleave; Sanction
Doomsday Clock: False Authority Fallacy
Politicians and Their Children
Eric Boehlert Knows Inner Motives!
What is the Purpose of Democracy?
One Mess Created, Time to Create Another
Christians Pursuing Happiness

Read the Front Page

Topics

Big Brother
Blogging
Computers and Technology
Crime and Punishment
Education
Entertainment
Europe
Everything You Know is Wrong
Faith and Philosophy
Faith and Politics
Features
France
Fun
General
Happy Stuff
Health
History
Human Rights
Humor
International
Iraq
Left Versus Right
Media Bias
Personal Notes
Politics
Product Reviews
Quick Alerts
Quixtar
Racism
Science
Science Fiction
Sexuality
Sick & Wrong Department
Society
The Arab Street
The Arts
The Church of Gaia
Travel
Words, Words, Words
Your Money

Archives

January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
September 2003
August 2003
July 2003
June 2003
May 2003
April 2003
March 2003
February 2003
January 2003

Search


The Blogosphere

BitsBlog
Beyond the Rim
Common Sense and Wonder
Dissecting Leftism
Drive-Thru Musings
FunMurphys.com
Insignificant Thoughts
Insomnomaniac
Investor Blogger
Iowa Geek
La Shawn Barber
The Littlest Apologist
Mark D. Roberts
Quixtar Blog
Quixtar Sucks
The Right Scale
Sinking in Quixand


Sprint PCS Spams Their Customers

Apparently, Sprint PCS has taken to sending text messages to their customers in order to *alert* them to a very important and pressing need to buy random products. After being up rather late last night, I was awakened this morning by an insistent message from Sprint: It was very important that I buy some premium sports-related service they were offering! Right now!!!

Needless to say, I was not blessed by being awakened from a deep sleep in order to receive this tremendously important news.

If you're a Sprint PCS customer, and you've started to receive junk solicitations from them, I'd suggest the following:

1. Make sure you call their customer service department and register a complaint. If you just silently agree to it, you can be sure that you, I, and the rest of their customer base will be seeing much, much more of these annoying, interruptive junk solicitations from them. (If you're really irritated, take a lot of time to register your complaint, as that will up the expenses associated with their desire to send their own customers junk messages.)

2. Complain publicly, (as I'm doing here) to help prospective customers know they will be targeted by junk mail and useless alerts if they sign up for Sprint PCS, unless Sprint changes their policies.

3. Contact their technical support department. When I did, they asked who the message had come from. I said it mentioned ESPN, but suggested that Sprint was behind the message, since I'd never given my phone's information out. They said, no, Sprint would never sell my information to a customer, and that I should look closely to see the originator of the message. I did so, and discovered it indeed came from Sprint, and called back.

After I had established this, they then revealed there was a list (a rather secret one, apparently) which you could get onto in order to stop being harassed by junk messages, text interruptions and -- yes -- VOICE solicitations (which they apparently plan on doing to their customers soon -- uggh) from Sprint. Yes, I'm sure people will want to receive urgent phone calls from Sprint with stupid offers for flowers, or magazines, or whatever.

So folks, that's what Sprint apparently has in store for you. Future customers: you've been warned. Existing customers: you need to fight back, unless you want to see your cell phone -- which you already pay handsomely to use each month -- become a vehicle for constantly annoying you with "urgent" messages from viagra resellers, diet pill companies, and debt counselling services.

Comments

I have received charges for Premium Text Messages for the last 2 months. I have never signed up or even used this service. The first month, they removed the charges. I am currently working on resolving last months. Calls to Customer Service are not working. I am going to contact Corporate folks via email.

Posted by: Jon on August 8, 2005 12:04 PM

I have received charges for Premium Text Messages for the last 2 months. I have never signed up or even used this service. The first month, they removed the charges. I am currently working on resolving last months. Calls to Customer Service are not working. I am going to contact Corporate folks via email.

Posted by: Jon on August 8, 2005 12:04 PM

Add your two cents...

The comment rules will apply. Please post only once.

















« Intolerant Religious Facists | Front Page | Page Two | Watergate, Felt, and Colson »